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Hourly-Wage Ushers Managing High-End Crowds at the U.S. Open

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The U.S. Open is a prestigious event that attracts a fashionable crowd to Arthur Ashe Stadium in Queens, New York. The atmosphere is lively, with fans enjoying cocktails and socializing as they watch the tennis matches. However, there are rules that must be followed, and ushers like Edwin Westley play a crucial role in ensuring that everyone adheres to them.

Mr. Westley, an 80-year-old veteran usher with 20 years of experience at the U.S. Open, takes his job seriously. He enforces the rules with a firm but polite demeanor, ensuring that fans have their tickets before entering the courtside seats and that they do not disrupt the players by moving around during a match. Despite facing complaints from some fans, Mr. Westley remains unfazed, using humor to diffuse tense situations.

The ushers at the U.S. Open, including Jason Ashby, work long hours to manage the crowds and seat ticket holders in the lower sections of the stadium. They wear distinctive blue polo shirts and white caps with patches indicating their seniority. Mr. Westley, for example, is number 13 with 20 years of experience, while Mr. Ashby is number 52 with three years of experience.

Fans attending the U.S. Open, who pay top dollar for their tickets, generally comply with the ushers’ instructions to avoid being ejected from the event. The ushers play a vital role in maintaining order and ensuring that everyone has an enjoyable experience at the tournament. Their dedication and professionalism contribute to the smooth operation of the event each year.

Source: The NY Times

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